Questions & Answers

Q: QuestionDoes the Avenger sticker come off the back? Grandson wanted black case but not a marvel superhero family

Asked 11 months ago by Grandma.

• A:Answer Hello Grandma and thank you for your question! No, there is no way to remove the Avenger image off the back of the case on the Amazon Fire HD 8 Kids Pro Tablet. There are plenty of different case options available online to replace the current case. Hope this helps! Have a great day!

  Answered 11 months ago by Amazon Devices Customer Support

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Q: Questiondoes this tablet have wifi? how do you use it on web if it doesnt?

Asked 1 year ago by rdr67.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Hello rdr67 and thank you for your question! The Amazon Fire HD 8 Kids Pro Tablet connect via WiFi connection (dual-band 802.11a/b/g/n/ac). That is the only way to connect to the internet. Hope this helps! Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionDoes it come with the case

Asked 3 weeks ago by HeatherN.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Yes. The teal is the color of the case.

  Answered 3 weeks ago by CalamityVerified Purchase

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Q: QuestionWhat type of headphone connection?

Asked 1 month ago by Molly.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Headphone jack aux cord type

  Answered 2 weeks ago by BrandonMVerified Purchase

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Q: QuestionCan I add this to my att service plan Is it cellular?

Asked 1 month ago by Adam.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Hello Adam! Thanks so much for your question and interest in the Fire HD 8 Kids Pro! This device is a Wi-Fi only device that would need to either share the hotspot services of your wireless phone if available or would need to be used on home or public Wi-Fi services. It does not contain a SIM card or cellular antenna. Thanks so much for your question and I hope you have an amazing day!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: Question2 questions-does the fire hd 8 kids pro come with a protective case? What toddler friendly head phones should I buy to go with the fire hd 8 kids pro?

Asked 1 month ago by JudyBfromDelco.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer I didnt realize it came with a case. So i ordered a what i thought was a screen protector case, but it was a repeat of the case it came with.

  Answered 3 weeks ago by user163068Verified Purchase

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Q: QuestionDoes this computer include FaceTime. That you can call somebody and be online with them

Asked 1 month ago by Anonymous.

• A:Answer Hi, thank you for your question! The Fire HD 8 Pro Tablet does have abilities to stay in touch, Kids can make voice and video calls over Wi-Fi to approved contacts with an Alexa-enabled device or the Alexa app. I hope this information helps, have a great day

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionDoes tablet comes with cover

Asked 1 month ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Yes it comes exactly like the picture

  Answered 2 weeks ago by BrandonMVerified Purchase

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Q: QuestionCan I download Hulu, Netflix and YouTube on the device

Asked 1 month ago by Dyson4.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Yes

  Answered 2 weeks ago by BrandonMVerified Purchase

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Q: QuestionIf I do not get a Kids+ Subscription what can this do? Can I download any apps I want like Netflix, Disney? Anything else?

Asked 1 month ago by Lawrence.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Hi Lawrence! You don't need to use Kids+ with the Fire 8 Kids Pro, the tablet itself is the same hardware as the Fire HD 8. You'll be able to download apps like Netflix and Disney+, and can still set up a child profile for the better parental control options. You'll also still get the 2 year worry free guarantee even if you aren't a Kids+ subscriber. I hope that helps, have a great rest of your day!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionCan internet be installed on this tablet?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Hi! While the internet can't be installed on this device, you can access the internet by connecting your Fire HD 8 to any Wi-Fi network. I hope this answers your question!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionDoes it come with games, and can I add more games from the Play Store?

Asked 2 months ago by CHERIEB.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Yes

  Answered 2 weeks ago by BrandonMVerified Purchase

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Q: QuestionCan you get Netflix and Disney plus on this

Asked 2 months ago by Jmoon.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Yes

  Answered 2 weeks ago by BrandonMVerified Purchase

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Q: QuestionIs this an android tablet compatible with an android phone?

Asked 4 months ago by Grandson.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Hi Grandson, the Fire HD 8 Kids Pro runs on Fire OS, which is based on Android, and it can work with Android phones through apps and Amazon account features, but it’s not a standard Android tablet. Hope this helps!

  Answered 4 months ago by Amazon Devices Customer Support

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Q: QuestionDoes it come with a screen protector and case?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer Hello, thank you for your question. Yes, the Amazon Fire HD 8 Kids Pro tablet comes with a slim, kid-friendly case, but it does not come with a screen protector. The tablet itself has a screen made from strengthened aluminosilicate glass, and while the case offers some screen protection by being designed to surround the screen, an additional screen protector is not included by default, though it can be purchased separately. I hope that helps, have a great day!

  Answered 4 months ago by Amazon Devices Customer Support

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Q: QuestionCan they watch videos without internet

Asked 4 months ago by Sam.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer If you download the videos yes

  Answered 3 months ago by DevinCVerified Purchase

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Q: QuestionDoes it come with a screen protector?

Asked 4 months ago by Anemonee.

This question was asked about the related product: Amazon - Fire HD 8 Kids Pro tablet, ages 6-12 | 3GB memory, 8" HD screen, 13-hr battery, 32GB, (2024 release) - Hello Teal

• A:Answer No it does not

  Answered 3 months ago by DevinCVerified Purchase

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Q: QuestionCan the device be kept plugged in all the time

Asked 4 months ago by Emicat.

• A:Answer Hi Frances, thank you for your question. While you can keep an Amazon Fire HD 8 Kids Pro plugged in, it's not ideal and can degrade the battery over time. Lithium-ion batteries, like those in the Fire tablet, are not recommended to be kept at a full charge constantly. To prolong the battery's life, it's better to unplug the device occasionally to let the battery partially discharge before plugging it back in. I hope that helps, have a great day!

  Answered 4 months ago by Amazon Devices Customer Support

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Q: QuestionCan you watch steaming apps like Netflix’s etc?

Asked 5 months ago by Jesse.

• A:Answer Yes

  Answered 3 months ago by AmberB

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