“had amazon fire stich with alexa voice 1 yr now not working unit in back of tv hot unit will not come on”

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• Sometimes you just need to unplug it for a few minutes and sometimes it's the extender you can take that off and try the firestick without the extender.

  Answered by kentuckylady2 7 years ago

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• Contact Amazon customer service department found on the web site.

  Answered by Mommy 7 years ago

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• Did you call Amazon support?

  Answered by DSierra 7 years ago

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• Buy a better tv.

  Answered by jeff09 7 years ago

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• I heard that it had to use an electrical power supply. Switch to the Firestick that plugs into an AC current. The first Firestick I was able to plug it into a USB port in the back of my TV. There are two types of Amazon Firesticks. I have both types. Either purchase the one that you can plug into the back of your TV USB port or purchase the one that you plug into an AC power.

  I would recommend:

  • 
    Amazon - Fire TV Stick with Alexa Voice Remote - Black

    Rating: 4.7 out of 5 stars with 60234 reviews

    4.7(60,234)

  Answered by Shazam17 7 years ago

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