“I bought the Power Core III but it won't charge my phone. The same phone, with the same lightning cable, charges when the cable is plugged into the USB port on my laptop. Is the Power Core III compatible with my ancient iPhone 6S?”
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To get to the bottom of the issue, please let us know the following: - If that port works when using another cable - If the port works fine with another device If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
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