“My iPhone 12 Pro Max will only charge upside down. I’ve read reviews and that doesn’t seem to be a problem for others. Why is this ?Is there a fix for this ? It’s just annoying.”
Answer This Question
1-1 of 1 Answer
1. Is your phone centered in the middle of the PowerWave? 2. Are you using the wall charger that came with the PowerWave? 3. Does the LED on the pad light up at all? 4. Des the included wall charger work with other devices? 5. Does trying a different wall charger cause the LED on the PowerWave to light up? 6. Does trying a different cable help? 7. Does removing your phone case help? Please note thick cases or cases with metal in them interfere with charging. 8. Does restarting your phone help? If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
Sorry, there was a problem. Please try again later.