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I had that issue too. I removed the watch cord from the bottom of the stand, and then super carefully reinstalled it following the instructions on the bottom. It took a couple of try’s. I also make sure my watch is buckled pretty tight as if it’s on my wrist.
Sorry, there was a problem. Please try again later.Please use another cable and another wall charger to try it. Our item can't charge the watch, it is watch holder only.
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