“I’ve had this since Christmas and I’ve ran into this problem where it randomly stops charging my watch and I don’t know why.”

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• I had that issue too. I removed the watch cord from the bottom of the stand, and then super carefully reinstalled it following the instructions on the bottom. It took a couple of try’s. I also make sure my watch is buckled pretty tight as if it’s on my wrist.

  Answered by Plsbefunny 3 years ago

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• Please use another cable and another wall charger to try it. Our item can't charge the watch, it is watch holder only.

  Answered by Anker Team 3 years ago

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