A:AnswerWill NOT charge Galaxy watch. Charges my Galaxy S8+ though. I tried two different watches on two different units. Would not charge the watch. Will be returning both units.
A:AnswerYes, it is compatible with an iPhone 11 and Series 5 Watch. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerIt would make a difference because this comes with QC 3.0 as a charging device as opposed to power delivery, which is what your iphone 11 pro charger has within. You'll want to use the default charger that comes with it here, or any charger that has Quick Charge technology. You can read more about this tech and how it works here: https://www.qualcomm.com/products/features/quick-charge
A:AnswerIT MEANS YOU HAVE TO HAVE THE CHARGER THAT COMES WITH AN APPLE WATCH . THIS UNIT WILL NOT WORK IF YOU DO NOT HAVE THE APPLE WATCH CHARGER. ONCE YOU INSTALL THE APPLE WATCH CHARGER ONTO THE UNIT, THEN YOU CAN USE THE UNIT TO CHARGE YOUR IPHONE 11 AND YOUR SERIES 5 APPLE WATCH AT THE SAME TIME OR SEPARATELY. HOPE THIS CLARIFIES OR ANSWERS YOUR QUESTION.
A:AnswerIt charges my series 5 watch and iPhone 11 Pro just fine, although I sometimes have to move the phone to find the correct charging spot. I've not tried registering it, yet.
A:AnswerThank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try a different outlet/device to see if the issue persists.
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!