A:AnswerYes. For this unit, you must provide your own charging cord for the watch portion. That being said, it will charge any Apple Watch provided you have the charging cable for it.
A:AnswerYes. If the headphones case offers wireless charging, it will work on the charger. I have charged my AirPods Pro multiple times via the wireless charging case with no issues
A:AnswerIt’s compatible with the iPhone 12, but you have to have your Apple Watch charger in order to charge it as is doesn’t come with an Apple Watch charger. As far as charging they charger simultaneously for me for the first couple of hours, but afterwards my iPhone X started charging very slow ( charging 5% every 20 minutes).
A:AnswerThe output of the wall charger included with this charging pad is 18W. Just you can't use a USB-c to lightning cable to charge your iPhone. This wall charger has a USB-A port, you will need to use a USB-A to lightning cable to charge your iPhone. You can provide the model of your iPhone, we are happy to assist you further.
If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerThank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps:1. If you charge the phone with a case? If so, please take it off and retry. Thick cases or cases with metal in them have interference. 2. Try charging the wireless charger with a different wall charger/cable/outlet to see if it works.
If it doesn’t help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
A:AnswerYes, it can work with the charging case of AirPods 1st generation. If you have any further questions, please feel free to contact us via [email protected] or call us at +1 (800) 988 7973.
A:AnswerThis has happened to my watch multiple times as well. What I found was when you stand up the Apple Watch charger it can be very finicky. So I’ve actually started charging my watch with the stand down. It’s been working most of the time. Again though you have to place your watch on the charger very carefully because it’s so sensitive. If it’s placed wrong, it won’t charge. Hope that’s somewhat helpful.
