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I'm not positive what causes this, but I've also experienced the same issue. I believe it happens when one bud is removed from the case while the other is still inside. It only takes a few seconds it seems for this to happen. I've been able to successfully pair mine each time however, and haven't had the issue since noticing this pattern. Follow the these instructions EXACTLY, and you should be able to reconnect them. Place both earbuds into charging case. Remove both earbuds from case, press and hold the earbud buttons on both earbuds for about 5 seconds, until LED indicator flashes red. Press and hold both buttons again for about 8 seconds until LED indicator turns pink. Put earbuds back into charging case, then take them out again. Open the bluetooth list on your device, forget Liberty Earbuds, then connect again.
Sorry, there was a problem. Please try again later.I spent too much time powering them down and disconnecting them from the phone. The don’t maintain a good connection between the 2. I had them a week and a half and pretty early on I knew I would upgrade to the Bose Free Soundsport. Better fit, sound, and absolutely NO connection issues.
Sorry, there was a problem. Please try again later.same issues with mine, left one isn't working at all
Sorry, there was a problem. Please try again later.Check the instructions the tell you how to reinitialize them. Put both earbuds back in the case, go to your phones blue tooth hold it down this will take you to the list of items & delete the Anker earbuds, take out both earbuds at the same time you will need to rescan to put them back in your blue tooth list, once reinitialized the will automatically repair when you open the case to wear them.
Sorry, there was a problem. Please try again later.I am shock I have had mine over a year and haven’t had this problem. I am so sorry for your aggravation. I hope that u have gotten them fixed. I even went in the beach water without getting them wet but never had 1 problem. So sorry again for all your trouble.
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