“Any updates on firmware situation? some models don't have updated firmware and have bugs according to the reports. How can I make sure I order the right one? is it possible to exchange it for an updated firmware model after purchase?”

1-2 of 2 Answers

• No ability to update firmware. But if you get a model with bad software, Best Buy has a reasonable exchange policy.

  Answered by Soltron 2 months ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• We read your feedback, and currently there are no firmware updates for this model Q27G40XMN. You would need to reach out to your local Bestbuy retailer for questions related to return/exchange inquiries based on their policies. Should you require assistance, please contact AOC Support Dept. at: https://aoc.com/us/support

  Answered by AOC Support 10 months ago

  Helpful (0)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.