Questions & Answers

Q: QuestionWhat is the maximum talk time?

• A:Answer The maximum talk time is 20 hours.

Q: QuestionCan the headband be adjusted?

• A:Answer The headband can be adjusted.

Q: QuestionDoes the product have active noise cancellation?

• A:Answer This product does offer active noise cancellation.

Q: QuestionDoes the product come with a carrying case?

• A:Answer This product does include a carrying case.

Q: QuestionWhat is the battery life?

• A:Answer The battery life is 20 hours.

Q: Questiondoes Best Buy give or offer a warranty with refurbished AirPods Max?

Asked 2 years ago by tech4567.

• A:Answer Only returning for full refund within 15 days.. I had to return my " refurbished” pair after 4th day because on 3rd day made awful noise in left ear then stopped even turning on on 4th day light was green but no sound at all so I will be paying the extra difference for non damaged ones because im not sure if they were damaged in shipping because they were in the bottom of a box with a little bit of bubble wrap on top or they were never refurbished to begin with…

  Answered 2 years ago by GinaMVerified Purchase

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Q: QuestionIs this for real $159?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Space Gray

• A:Answer probably a place holder price until they get returns but i wish it was true

  Answered 4 years ago by Austin

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Q: QuestionHow many hours does it play music

Asked 2 years ago by Anonymous.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Pink

• A:Answer The battery lasts up to 20 hours before having to recharge them. It really depends on if you’re keeping them in the smart case when you’re not using them. It saves battery life by putting it in low power mode.

  Answered 1 year ago by SabrinaVerified Purchase

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Q: QuestionIf I get a not-perfect one such as not being connected well, sound issues, and charging issues, etc. May I return or change to a new one for free at the Best Buy store?

Asked 2 years ago by kmy137.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Space Gray

• A:Answer Yes, bestbuy have a return policy on refurbished products; unless it says so.

  Answered 2 years ago by Innocent

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Q: QuestionMy mother is legally blind and hard of hearing. She needs a headset that automatically connects to her tv when it’s turned on. Do these have a dock? Do they connect when undocked?

Asked 2 years ago by Deeda.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Space Gray

• A:Answer I know this answer is a little late, but in case you haven’t gotten your answer, the answer is no, they don’t have a dock. They do have a carrying case that sleeps the headphones when stored and wakes them when removed. Depending on the TV’s Bluetooth settings, the headphones could possibly auto-connect when removed from the case, but it’s not guaranteed.

  Answered 2 years ago by peterxv

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Q: QuestionCan I add Apple care by purchasing the refurbished AirPod max

Asked 2 years ago by Willian.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Space Gray

• A:Answer Depends, my pair arrived defective but had 9 days to add AppleCare+, I honestly thought about adding the AppleCare to get the headphones working, especially when Best Buy wanted $200 to exchange them. So to answer your question is your miles may vary

  Answered 1 year ago by DanielLVerified Purchase

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Q: QuestionWhat comes with them?

Asked 2 years ago by Karen.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Pink

• A:Answer a charging case.

  Answered 2 years ago by user502957

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Q: Questioncan you try on airpods max at a best buy store im curious i want to see if it will fit my head

Asked 3 years ago by John.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Space Gray

• A:Answer Ya

  Answered 2 years ago by user780285

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Q: QuestionIs there any guarantee for refurbished products?

Asked 3 years ago by Guarantee.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Space Gray

• A:Answer no. don't buy refurbished products if you want everything to be guaranteed.

  Answered 2 years ago by tokyo

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Q: Questionwhen will these be back in stock?

Asked 9 months ago by mira.

• A:Answer I’m actually considering selling mine for about $375-$400. I have the green pair if you are interested.

  Answered 9 months ago by AvaTVerified Purchase

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Q: QuestionWill they restock?

Asked 9 months ago by Alaj.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Silver

Q: Questionwhen will there be a restock of these?

Asked 9 months ago by Anonymous.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Silver

Q: QuestionWhen will these be in stock again

Asked 9 months ago by Meg.

• A:Answer Hi! I’m considering selling my green sour if you are interested! i’m offering about $380 for them!

  Answered 9 months ago by AvaTVerified Purchase

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Q: Questionwhen will these be restocked? like all of the colors

Asked 9 months ago by siya.

This question was asked about the related product: Apple - Geek Squad Certified Refurbished AirPods Max (Lightning) - Silver