“If I get a not-perfect one such as not being connected well, sound issues, and charging issues, etc. May I return or change to a new one for free at the Best Buy store?”

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• Yes, bestbuy have a return policy on refurbished products; unless it says so.

  Answered by Innocent 2 years ago

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• I was able to return mine. I think you would only get another refurbished set with them being at a discounted price. I just bought a new set on sale.

  Answered by David 2 years ago

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