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Yes, Open box means the product was sold to a customer, they opened the product, then decided to return it. BestBuy then will check to make sure everything is in it and there is no damage to the product. Normally also means that the product wasn't turned on or used.
Sorry, there was a problem. Please try again later.Open box is nice someone bought the item and returned it. They go through a very in depth process to make sure there's nothing wrong with the item before selling it. They can't list it as new because the factory box has been opened. Therefore you pay a discounted price aka "Open Box".
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