Questions & Answers

Q: QuestionCondition of this used phone? Refurbished?

Asked 1 year ago by Mary.

• A:Answer Yes refurbished

  Answered 1 year ago by AlexanderLVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you use a phone number from a Tracfone with this phone or do I need to change my number?

Asked 1 year ago by Clara.

• A:Answer Change number

  Answered 1 year ago by user569709

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questioncan it connect to an international phone service and work out of the country?

Asked 2 years ago by Ash.

• A:Answer If it is unlocked to any carriers then yes.

  Answered 1 year ago by VioletSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI am replacing an older I phone which is on an existing Verizon Cell phone plan. Can I purchase a refurbished phone from Best Buy and replace my old phone with the new phone without changing my plan from Verizon?

Asked 2 years ago by DaYooper.

• A:Answer yes

  Answered 1 year ago by user879923

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan this phone be updated to IOS 16?

Asked 2 years ago by Ajr.

• A:Answer yes, mine updated to 17.5 when i got it

  Answered 1 year ago by user421586

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I purchase this phone without sim card

Asked 2 years ago by Kay.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Black

• A:Answer yes its unlocked

  Answered 1 year ago by MohamedB

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat do I do if the phone came with activation lock it's saying it's locked by the owner

Asked 2 years ago by KJ.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Purple

• A:Answer You have to go to Best Buy again and talk with costumer service.

  Answered 2 years ago by NerianneC

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this phone work with metro

Asked 2 years ago by Nicky.

• A:Answer yes

  Answered 1 year ago by MohamedBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this phone work on T-Mobile?

Asked 2 years ago by Stac.

• A:Answer Yes !

  Answered 1 year ago by user569709

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs there any guarantee 9f how long the phone lasts?

Asked 2 years ago by Theseashell.

• A:Answer over a year now and it stils good!

  Answered 1 year ago by MohamedBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the Iphone 11 be used with Consumer cellular?

Asked 2 years ago by RainyDay.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Yellow

• A:Answer Yes

  Answered 2 years ago by Twhite

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this phone go to boost mobile??

Asked 2 years ago by Tieast.

• A:Answer Yes, this phone is carrier unlocked meaning it use any provider service.

  Answered 2 years ago by BrandonNewbill

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you use I phone 11 without activating cell service? like to use the apps and stuff through wifi?

Asked 2 years ago by DenonAVR.

• A:Answer Buy an iPad instead, but you should be able to go to settings and toggle WiFi enabled.

  Answered 2 years ago by MemyselandIVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use this phone overseas. I am shipping to my sister in the Caribbean.

Asked 2 years ago by CaribbeanQueen.

• A:Answer It should work, but it may require a sim card issued in the Caribbean, like Costa Rica does.

  Answered 2 years ago by MemyselandIVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this phone come with a Tracfone sim kit?

Asked 2 years ago by Bubba.

• A:Answer No

  Answered 2 years ago by SheilaF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the offer only online?

Asked 2 years ago by Ale.

• A:Answer About half the Best Buy stores carry pre-owned iPhones. There are 8 models to choose from between iPhone 8 and 12. Check your local store on the website for a store near you.

  Answered 2 years ago by Pauleothaden

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionif I can connect with Macs I go getting tomorrow

Asked 3 years ago by bongo6843.

• A:Answer The AirDrop feature is great on all Apple products

  Answered 2 years ago by Bobbyt

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs Is this phone a plus?

Asked 3 years ago by Alfred.

• A:Answer No

  Answered 2 years ago by NateVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you purchase the best buy phone protection plan for 2yrs. to cover cracks, breaks, all damages or lost?

Asked 3 years ago by Sueky.

This question was asked about the related product: Apple - Pre-Owned Excellent iPhone 11 64GB (Unlocked) - Purple

• A:Answer Yes.

  Answered 2 years ago by Pauleothaden

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)