“Hi there - I just moved in and our home has the Arlo already installed. It's only a couple years old and from what I was told is that it's not compatible with our "mesh network." and to see what type of update you have as all the newer are mesh. Tysm!”
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Yes, I already did what you are suggesting and that is why I am asking the question here.
Sorry, there was a problem. Please try again later.In order to better answer your questions, we need additional details. For further assistance on addressing the concerns you have shared above, please navigate to Settings > Support in the Arlo App for service options available to you.
Sorry, there was a problem. Please try again later.You need to do a hard reset of the doorbell and connect it as a brand new item to your existing mesh wi-fi system. Basically google it or go to YouTube or Arlo and search for instructions on reset to new internet or base station. You need to access the back of the doorbell carefully without breaking. Stick paper clip in small hole in back for 15 seconds and white ring light on front starts flashing - open Arlo app and follow rest of instructions to sync to your mesh network.
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