Questions & Answers
- Model:
- VMS4630P-100NAS
- |
- SKU:
- 6201812
Q: QuestionCan more than 1 phone be hooked up to watch?
Asked by Toni.
- A:Answer Yes - you just login with your username/pwd to using the Arlo app on the phone
Answered by MeMe
Q: QuestionCan I use the app on 2 iPhones for the same Camera system? 1 on my iPhone and 1 on my Wife’s IPhone.
Asked by Danny.
This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White
- A:Answer Yes you can. I have my system on 3 different devices. You just need to login with the same account name, and password.
Answered by AVSolutions
Q: QuestionAre there any monthly fees to pay?
Asked by Zigg.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer There are no monthly fees unless you choose to keep the videos longer than 7 days.
Answered by Jenn
Q: QuestionIs this compatible with Google Home too or just Alexa?
Asked by Alex.
- A:Answer No, this product only works with Amazon Alexa, Arlo, SmartThings, and Wink.
Answered by CommunityAnswer
Q: Questionon how many devices can the cameras be seen?
Asked by Mrcamera.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer You can stream up to a theoretical maximum of 15 Arlo cameras at the same time, but this is dependent on your system set up and your Arlo Smart plan. Additionally, you might not be able to stream from all five cameras per SmartHub or base station if your WiFi network has limited bandwidth or if you are uploading other files while Arlo is streaming. Please check this article to learn more : https://kb.arlo.com/1179521/. ^RM
Answered by ArloTeam
Q: QuestionWill camera record if no motion is detected but you have all audio settings on and camera hears a noise.? ie loud car going by!
Asked by Sammy.
- A:Answer Yes if the sound loud enough it will start recording for your set duration. I have dogs and when they bark the camera starts recording.
Answered by TCDO
Q: QuestionCan I mount the cameras inside my windows and still get quality video? Thx
Asked by SandyM.
This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White
- A:Answer Passive infrared, the type of motion detection used by Arlo Pro 2 detects changes in heat. Most glass used in homes today is insulated, limiting the movement of heat through the glass. If you are attempting to detect motion outside, we recommend placing your Arlo Pro 2 camera outdoors.
Answered by ArloTeam
Q: QuestionIf you have 2 cameras outside each facing your driveway just at different angles will they record simultaneously or will only the first one that picks up the motion record.
Asked by wallen16.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer They can act independently of each other or one can tell the other to also record when the first camera senses movement.
Answered by Rick
Q: QuestionI recently bought the Arlo Pro 2 4-Camera system. It only comes in white. Can I paint them black so they are not so obvious in certain surroundings?
Asked by JesseJane.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer You can purchase covers for the camera from numerous places. I would search other options before painting.
Answered by ArloPro
Q: QuestionWhat is the battery life ?
Asked by Boni.
- A:Answer The battery life of your Arlo camera is 3-6 months with average use detailed here: http://bit.ly/2F5SP7k. Learn more about optimizing your Arlo camera’s battery life here: http://bit.ly/2p4WquW.
Answered by ArloTeam
Q: QuestionDoes the ARLO Pro have night vision? Are they waterproof
Asked by Bergy.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer Yes, this product has night vision.
Answered by CommunityAnswer
Q: QuestionHow long does the battery last before needing recharge?
Asked by EBSB.
This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White
- A:Answer Mine is only down to 97% for the first month. It really depends on how often movement is setting it off. I’m very happy with it. My son has had his for over a year and he’s only charged it once.
Answered by Judlyn
Q: QuestionCan I store the video recordings of more than 7 days on a local device?
Asked by ranish.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer Yes. A USB device, formatted in FAT32 will save them, with the proviso that the local storage will either fill, or cycle (your choice). Smaller devices seem to be formatted by the hub. My 100+G SSD had to be formatted by me.
Answered by DaveK
Q: QuestionWill these cameras stand on their own on a table or shelf without a separate supporting device?
Asked by JLD.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer Yes, no attachment needed. Very stable - solid base
Answered by CSV1
Q: Questionis there a contract
Asked by uknownuser.
This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White
- A:Answer No - unless you sign up for one to get a cheaper cloud storage area.
Answered by hbrake69
Q: QuestionCan I use this setup with an existing DVR?
Asked by Duncman.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer No, you cannot use this with an existing DVR. There is an option if you need to have local storage of video footage. You can hook up an external hard drive to the USB port and the base station will save the video to the hard drive and the cloud.
Answered by Curt
Q: QuestionHow far from the WiFi router can the camera be and still continue to work.
Asked by Zig.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer This, as you may expect, varies. Over open areas, the transmission will be farther. Walls, metal, wires, and pipes in between units will severely lower their distance. The only way is to try. I have two Pro2 systems at different locations with two cameras each. the farthest one is 80 feet through walls which may contain variations of the above-mentioned obstacles. It works but only at one or two bars on the app. Nevertheless, it works with a mild delay. It is a testimonial to the technology that it still works this well, I think, Your mileage may vary. However, I caution anyone I talk to about the tech support offered for these units. Beyond the simplest questions about setup, you may or may not feel you are getting adequate or even polite help. I have had both, so it is hit and miss. In particular, if you are trying to set up a schedule for individual cameras, you may find this quite daunting and need tech support. This is where the rubber may or may not hit the road. So, be sure ahead of time the requirement you need to return the item if it does not fit your needs. Make sure tech support is giving you what you need.
Answered by Stardoc
Q: Questiondoes this run on 5ghz wifi?
Asked by Anonymous.
This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White
- A:Answer No it runs on 2.4ghz on a private hidden SSID and password
Answered by Nighthawk28
Q: QuestionCan you add more cameras to it and can you use 720 and 1080 on the same system
Asked by Carol.
This question was asked about the related product: Arlo - Pro 2 4-Camera Indoor/Outdoor Wireless 1080p Security Camera System
- A:Answer Yes, the hub can accept either the camera is Arlo pro (720 p) or Arlo Pro2 (1080p). If your using a basic account there is limit on number of camera you can add on the hub.
Answered by philip
Q: QuestionWhat are biggest differences (besides price and camera resolution) of the Arlo Pro and the Arlo Pro 2? Comparisons are unclear. Examples: Pro labeled as "Indoor/Outdoor" but feature comp says "Outdoor"; both are 2way com but Pro doesn't have 2way talk.
Asked by JustLucky.
This question was asked about the related product: Arlo - Pro 2 2-Camera Indoor/Outdoor Wireless 1080p Security Camera System - White
- A:Answer Check out the videos on youtube or Google. I did and the image was much clearer with the Pro 2. I feel the cost increase was worth it. Also the "talk" feature can come in handy.
Answered by blincky
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