“Reviews said installation was easy. It was easy to the point where it said open a browser & go to Xfinity.cim/activate. I tried that countless times unsuccessfully. It says NO INTERNET. The internet light is on steadily. Why is this happening?”

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• You have to call Arris and they will talk you through.

  Answered by katvond 1 year ago

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• You have to go to your wifi settings and enter the password on the side of the modem first. Hope this helps.

  Answered by ReginaH 1 year ago

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