“Should lights always be green? Tech said yes, if any of the lights are yellow there is a problem. Customer service says 3rd light from right is supposed to be yellow.”
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Third light from light is upstream communication (outbound). Mine is working correctly and is blue. Note that in upright orientation screw mount points are on the right side — thus I assume the right side is oriented down in your setup.
Sorry, there was a problem. Please try again later.The lights on the device should always be green. If any of them are yellow, that indicates a problem with the system or the device.. I have had the Arris TM822R in use for several months in my home office now. The only time I have had a yellow light on, is after a power outage and the system was rebooting itself. When the system is working properly, the lights will be green and none will be yellow. The green lights flicker somewhat at different times, but this has no impact on the system and does not indicate any problems.
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