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Yes - but they won't be very helpful if you need support since it's a BYOD modem. Here's a quick cheat sheet based on my experience: 1. Does the light turn solid blue? If yes, you have a cable connection. 2. When connected directly (no router), check your _gateway_ ip. If it is 192.168.1.100 you do not yet have a DHCP lease from Cox. 3. If your gateway IP is anything else, then you have a DHCP lease and Cox is able to provide service. (even if they claim otherwise) 3a. If you have a Cox IP AND DNS IP's then you _should_ be able to reach the internet. If you cannot, it means you are in the "Cox internet captive portal" and there are issues with provisioning. (again, even if they claim otherwise). I hope these pointers help someone get through the madness that is COX internet support. Sincerely, Someone who was a cable tech at one point.
Sorry, there was a problem. Please try again later.The S34 modem is compatible with Cox and is listed on Cox’s official compatibility chart for internet plans up to 2 Gbps.
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