Questions & Answers

Name: ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White
Brand: ASUS
SKU: 6403816
Price: 1147.99 USD
Rating: 4.5 (2686 reviews)

ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White

Model:: GA401IV-BR9N6; |
SKU:: 6403816

User rating, 4.5 out of 5 stars with 2686 reviews.

Highly rated by customers for:

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Questionhi this laptop have the lights in the back screen?
Asked 5 years ago by gg.
- Answer I think you're asking if the lid has lighting in the array of holes? No. That option is much more expensive model.
  Answered 5 years ago by DEMinSD
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QuestionDoes this come with Assassin's Creed Valhalla code?
Asked 5 years ago by FrustratedBBcustomer.
- Answer No, it does not
  Answered 5 years ago by thanksformouse
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QuestionWindows 10 Home or Windows 10 Pro?
Asked 5 years ago by Mongo.
- Answer This model comes with Windows 10 Home.
  Answered 5 years ago by ASUS Answers
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QuestionI understand that this is a white color laptop. With the same specs, do you know a gray version would come to the US market?
Asked 5 years ago by Gameing.
- Answer Please review this model (GA401IV-XS96).
  Answered 4 years ago by ASUS Answers
  Answer this question
QuestionAMD's webpage indicates this processor's speed is AMD Ryzen™ 9 4900HS CPU Cores 8 Threads 16 Max Boost Clock - Up to 4.3GHz Base Clock - 3.0GHz But this Description states the clock speed is 2.3, which is the clock speed of an R5 4500U, What?
Asked 5 years ago by Anonymous.
- Answer At idle the 4900HS clocks down to 2.3-2.5GHz. Under load it quickly ramps up to 4.3-4.4GHz and can maintain that speed indefinitely as long as the fans are running.
  Answered 5 years ago by NKessler
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QuestionDoes it have a micro SD card slot on the computer and is it good for gaming and and stream later. I will use it for gaming and more wk.
Asked 5 years ago by Tinter30.
- Answer It does not have any SD card slots. It will run modern games at high/very high settings above 60fps and older titles at above 120fps.
  Answered 5 years ago by NKessler
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QuestionIs the 16GB RAM one stick of 16GB or two 8GB sticks?
Asked 5 years ago by Halisus.
- Answer 2 8gb sticks from what other answers previously stated.
  Answered 5 years ago by Samuel
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QuestionWhere is the black option and all the other configurations? Please make a statement on the status of this product's other options and when they will be available :) thank you
Asked 5 years ago by asusfanz.
- Answer Hey, as far as I'm aware, the eclipse grey, and anime matrix models, as well as any other hardware configurations are not available In the U.S. at this time. Personally, I think it may be a while before they make their way to people in the U.S. as the coronavirus continues.
  Answered 5 years ago by SPYRO
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QuestionWill this laptop be a good choice for editing video footage?
Asked 5 years ago by Anonymous.
- Answer Based on the reviews of multiple tech youtubers it’s not only be capable of doing video editing but also very fast far better than almost all mainstream intel counterparts if not all.
  Answered 5 years ago by JimRaynor2001
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QuestionHow is RAM upgradable to 32gb? If 8GB is soldered on? Is there a version where 16GB RAM is soldered on? Thank you!
Asked 5 years ago by tepokna.
- Answer You can add up to a single 32GB ram stick to the only available slot, to max out at 40GB total.
  Answered 5 years ago by RedShadow
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QuestionDoes this G14 comes with Windows 10 or Windows 10 Single Language installed?
Asked 5 years ago by skywalker.
- Answer This model comes with Windows 10 Home or Windows 10 pro.
  Answered 5 years ago by ASUS Answers
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QuestionWhen is the laptop going to be available again?
Asked 5 years ago by AvidAsusAdmirer.
- Answer I was able to buy one today. It sold out almost immediately. Just gotta keep checking and refreshing.
  Answered 5 years ago by Zerram
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QuestionSo I have this laptop and am trying to play Modern Warfare on it, the temperature and fans go INSANE. It goes to up to 200 degrees F. I lowered the graphics to medium, and put it on performance mode to emphasis COOLING, still doesn't help. What do I do??
Asked 5 years ago by Alex.
- Answer It's a super thin laptop with extremely powerful components in it. The CPU is tested to hit about 95C on average, and the GPU about 85C average. (Which is about what you're seeing) It's normal for this model, and it'll downclock if it needs to. The only thing you can do is get it a cooling pad or repaste the thermal compound.
  Answered 5 years ago by DevinY
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QuestionDoes the $1,450 variant have the AniMe Matrix Display? If not, how much does it cost to have above the $1,450 model?
Asked 5 years ago by CreeperDrop.
- Answer The configurations with the Anime Matrix display will be $1999 and are scheduled to release in June. However, on that release they will only be configured with a 1440p 60hz panel rather than this one's 1080p 120hz.
  Answered 5 years ago by aaaaa
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QuestionWhen will I be able to preorder it?
Asked 5 years ago by Unkown.
- Answer Sold out right when preorders were taken.
  Answered 5 years ago by Snowajay
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QuestionCan u get this model with the aniMe matrix display?
Asked 5 years ago by Vinnie.
- Answer No, that is reserved for the 2 higher end models. The 120hz models would not get it.
  Answered 5 years ago by Ukyo
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QuestionIs the RAM upgradable from 16GB to 32GB?
Asked 5 years ago by Alex.
- Answer Unfortunately based on HardwareCanucks video at 11:50 they said it is only upgradable to 24GB. This is because one 8gb module is soldered while the other one holds 8gb by default, so you will only be able to have 16 + 8.
  Answered 5 years ago by Teebom
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QuestionCannot get this to connect/project to an external monitor/TV. In both cases, I can get a different laptop to conenct to the monitor/tv using the same HDMI Cable. Any suggestions?
Asked 4 years ago by Liz.
- Answer Suggest checking for any available Windows updates, along with a BIOS and Graphics driver update from the link below. If you continue to have issues, please reach out to ASUS Support either by phone, chat, or email. https://www.asus.com/support/ You can also find us on Twitter @AsusHelpUS.
  Answered 4 years ago by ASUS Answers
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Questionwhat is the screen response time??
Asked 4 years ago by packersfan036.
- Answer Screen response time is 120hz
  Answered 4 years ago by Andy
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QuestionI am planning to buy this laptop, but I live in India so my concern is, does this product comes with Indian or international warranty if not then please suggest me an appropriate solution.I am worried because this is very large purchase and I would,prefer
Asked 5 years ago by Ahsaan.
- Answer No, this unit has a 12 month local warranty in the United States only.
  Answered 5 years ago by ASUS Answers
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Questions & Answers

ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White

Q: Questionhi this laptop have the lights in the back screen?

Q: QuestionDoes this come with Assassin's Creed Valhalla code?

Q: QuestionWindows 10 Home or Windows 10 Pro?

Q: QuestionI understand that this is a white color laptop. With the same specs, do you know a gray version would come to the US market?

Q: QuestionAMD's webpage indicates this processor's speed is AMD Ryzen™ 9 4900HS CPU Cores 8 Threads 16 Max Boost Clock - Up to 4.3GHz Base Clock - 3.0GHz But this Description states the clock speed is 2.3, which is the clock speed of an R5 4500U, What?

Q: QuestionDoes it have a micro SD card slot on the computer and is it good for gaming and and stream later. I will use it for gaming and more wk.

Q: QuestionIs the 16GB RAM one stick of 16GB or two 8GB sticks?

Q: QuestionWhere is the black option and all the other configurations? Please make a statement on the status of this product's other options and when they will be available :) thank you

Q: QuestionWill this laptop be a good choice for editing video footage?

Q: QuestionHow is RAM upgradable to 32gb? If 8GB is soldered on? Is there a version where 16GB RAM is soldered on? Thank you!

Q: QuestionDoes this G14 comes with Windows 10 or Windows 10 Single Language installed?

Q: QuestionWhen is the laptop going to be available again?

Q: QuestionSo I have this laptop and am trying to play Modern Warfare on it, the temperature and fans go INSANE. It goes to up to 200 degrees F. I lowered the graphics to medium, and put it on performance mode to emphasis COOLING, still doesn't help. What do I do??

Q: QuestionDoes the $1,450 variant have the AniMe Matrix Display? If not, how much does it cost to have above the $1,450 model?

Q: QuestionWhen will I be able to preorder it?

Q: QuestionCan u get this model with the aniMe matrix display?

Q: QuestionIs the RAM upgradable from 16GB to 32GB?

Q: QuestionCannot get this to connect/project to an external monitor/TV. In both cases, I can get a different laptop to conenct to the monitor/tv using the same HDMI Cable. Any suggestions?

Q: Questionwhat is the screen response time??

Q: QuestionI am planning to buy this laptop, but I live in India so my concern is, does this product comes with Indian or international warranty if not then please suggest me an appropriate solution.I am worried because this is very large purchase and I would,prefer

Questionhi this laptop have the lights in the back screen?

QuestionDoes this come with Assassin's Creed Valhalla code?

QuestionWindows 10 Home or Windows 10 Pro?

QuestionI understand that this is a white color laptop. With the same specs, do you know a gray version would come to the US market?

QuestionAMD's webpage indicates this processor's speed is AMD Ryzen™ 9 4900HS CPU Cores 8 Threads 16 Max Boost Clock - Up to 4.3GHz Base Clock - 3.0GHz But this Description states the clock speed is 2.3, which is the clock speed of an R5 4500U, What?

QuestionDoes it have a micro SD card slot on the computer and is it good for gaming and and stream later. I will use it for gaming and more wk.

QuestionIs the 16GB RAM one stick of 16GB or two 8GB sticks?

QuestionWhere is the black option and all the other configurations? Please make a statement on the status of this product's other options and when they will be available :) thank you

QuestionWill this laptop be a good choice for editing video footage?

QuestionHow is RAM upgradable to 32gb? If 8GB is soldered on? Is there a version where 16GB RAM is soldered on? Thank you!

QuestionDoes this G14 comes with Windows 10 or Windows 10 Single Language installed?

QuestionWhen is the laptop going to be available again?

QuestionSo I have this laptop and am trying to play Modern Warfare on it, the temperature and fans go INSANE. It goes to up to 200 degrees F. I lowered the graphics to medium, and put it on performance mode to emphasis COOLING, still doesn't help. What do I do??

QuestionDoes the $1,450 variant have the AniMe Matrix Display? If not, how much does it cost to have above the $1,450 model?

QuestionWhen will I be able to preorder it?

QuestionCan u get this model with the aniMe matrix display?

QuestionIs the RAM upgradable from 16GB to 32GB?

QuestionCannot get this to connect/project to an external monitor/TV. In both cases, I can get a different laptop to conenct to the monitor/tv using the same HDMI Cable. Any suggestions?

Questionwhat is the screen response time??

QuestionI am planning to buy this laptop, but I live in India so my concern is, does this product comes with Indian or international warranty if not then please suggest me an appropriate solution.I am worried because this is very large purchase and I would,prefer