“Is this RAM Compatible with the GU502LW-BI7N6? Crucial 16GB Single DDR4 3200 MT/S (PC4-25600) CL22 DR X8 Unbuffered SODIMM 260-Pin Memory - CT16G4SFD832A”
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this laptop only reads up to 2933mghz, not at 3200 as advertise by asus see the response I got on this topic. Thank you for contacting ASUS product support. My name is Alecia H. I appreciate your patience and for giving us time to come up with a resolution for your case. After collaborating with our support staff, we are now able to provide you with a recommendation on how to address your concern. The team has advised that your device needs a 10875H generation processor to run at 3200mhz RAM and based on the specifications of your serial number your device processor is a 10750H. As a result of that the processor is dependent so it will not clock at full speed. We do value your business and thank you for your interest in becoming a part of the ASUS family. Please let us know if you have any further questions, comments or concerns. Thank you again for choosing Asus and enjoy the rest of your day. Regards, Alecia H. ASUS Product Support https://www.asus.com/us/support/
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