“Dear team, I have purchased this laptop last April (2023) and I can't register in in MyASUS. When trying it pops up an error message (please see attached image). Please could you help me registering my laptop under my Asus' account. Thank you”
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I contacted Asus support before asking the question here. They have redirected me to BestBuy and GeekSquad. Either this laptop was registered by GeekSquad team or a user that had this laptop before me, maybe it was an openbox, I don't know?! And of course I need Internet to register it, how would I think of registering it without Internet, and YES, all the Asus Utilities are up to date. Yet I still can't register it. Cause it says clearly that it is already registered !!!!!!!
Sorry, there was a problem. Please try again later.To register this laptop successfully using the My ASUS application, please check if the laptop has internet access and correct informations are being entered. Also, please verify if My ASUS is up to date. For fruther assistance, please call the Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
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