Questions & Answers

Q: QuestionWhat size SIM card does it use?

Asked 5 years ago by SanD.

• A:Answer It takes microsim but do note the new piece comes with 1 preinstalled already

  Answered 5 years ago by ChamikeWVerified Purchase

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Q: QuestionAre you able to hook up external antennas to the Nighthawk LTE? If so which ones?

Asked 5 years ago by BigL.

• A:Answer Yes you can use external antennas as told to me by TechNowzi ppl

  Answered 5 years ago by ChamiqueW

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Q: QuestionAvailable ATT service in St James rural area?

Asked 5 years ago by M.

Q: QuestionHence this product is no longer available; what do you recommend as a replacement?

Asked 5 years ago by NLA.

Q: QuestionWhat type of NAT type does this put out?

Asked 5 years ago by Don.

• A:Answer It depends on the plan you use. AT&T prepaid is strict NAT type but I know TechNowzi.com also offers unlimited data with moderate or open NAT. I didn’t need open NAT as I am not into gaming.

  Answered 5 years ago by Chamique

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Q: QuestionCan you hook up a desktop to the hotspot and use it where you do not have internet access

Asked 5 years ago by Happygirl.

• A:Answer Yes you can just make sure to turn it off when your not using the router (hotspot)

  Answered 5 years ago by DawnyVerified Purchase

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Q: QuestionHow does this exactly work? I’m already an AT&T customer. I get that it comes with a SIM. Do you just insert the sim and it runs off cell signal from AT&T towers or do I have to add that SIM card + data to my AT&T account?

Asked 5 years ago by Confused.

• A:Answer You need to have a data plan and connect to your account. I don’t know what plans they offer tho

  Answered 5 years ago by Abaird08

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Q: QuestionHow do I get support for this device, I have had it for a month and now it will not power on

Asked 5 years ago by support.

• A:Answer You can call tech support for att. 18003300500

  Answered 5 years ago by Abaird08

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Q: QuestionI have the device bought a plan for it today from AT&T it’s activated the the light is still orange can’t connect

Asked 5 years ago by Candy.

• A:Answer If it doesn’t have the 4g lte displayed on the top it isn’t connected to the internet. Try doing a factory reset on the device?

  Answered 5 years ago by Abaird08

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Q: QuestionDo I have to have a phone plan with at&t for this to work?

Asked 5 years ago by Joshua.

• A:Answer You’ll need a AT&T plan. You don’t need an AT&T phone but you’ll need a service plan with AT&T in order to use this.

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionIf I purchase this product or the next one coming out, what are some RELIABLE AT&T resellers out there? I have heard of OTR, NetBuddy, InternetUnlimited, etc. but what is a good reliable not too expensive one?

Asked 5 years ago by Jace.

Q: QuestionWorking from home due to COVID-19 Pandemic; I was given an Avaya phone which needs direct connection to a router's ethernet port. My AT&T Router is on top level of Townhome connected to the only serviceable phone Jack; would phone work this product?

Asked 5 years ago by Lucy.

Q: QuestionWill the AT&T hotspot work on commercial flight? In a private plane?

Asked 5 years ago by GLSSR.

Q: QuestionCan this be used to connect ring security cameras running 24/7 if it is kept plugged in to charge?

Asked 5 years ago by AS.

Q: QuestionIs this compatible with mesh google WiFi

Asked 5 years ago by Glenda74.

Q: QuestionI have the ZTE Home Base (Z700/Z700A) that I got from AT&T years ago. It works good but would this one pick up the cell signal better? I'm thinking newer tech then it would. Just would like to know before I drop this kind of money.

Asked 5 years ago by Jason.

Q: QuestionWhat router will work with a netgear zing 771s hotspot. Since there are no ports on the hotspot to connect to a router.

Asked 5 years ago by Sheepcrazy.

Q: QuestionDoes this come with a att sim card installed when ordering online?

Asked 5 years ago by Bill.

• A:Answer Yes it does.

  Answered 5 years ago by MCMora3Verified Purchase

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Q: QuestionI have started working from home, I have satellite internet is awful, I have to remote into my computer at work, can I hook this up to my desktop at home? Also will I be able to remote into my work computer without the latency?

Asked 5 years ago by Connie.