“I have an AT-LP60X-GM turntable from Best buy. with Edifier speakers. After following their directions to increase weak volume, they suggest a tracking problem. How can I fix this? Pre-amp is set to line and to Aux on speakers.”
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The tracking force on the AT-LP60X-GM Turntable is not adjustable. If the stylus (needle) assembly is not fully seated in the cartridge body, this can happen. You may have inadvertently caused the stylus assembly to loosen when you removed the clear plastic guard from it during assembly of the turntable. Try removing then reinstalling the stylus (needle) assembly. There is a good illustration on how to do this in the User Manual. https://www.audio-technica.com/media/wysiwyg/product/pdfs/us/at_lp60x_um_162501370_v2_en_web_190502.pdf
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