“I have 2x4s behind the wall that run horizontally, which blocks the cords from running behind the wall. The tech I have here is telling me that he can't run the cords. Since this service is to hide the cords in the wall, what can be done?”
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You have a firebreak inside of your wall. My crew drilled a hole through it to make it work. But then again they said they ran out of time and left without putting all the cables through. Unfortunately from my experience and hearing your different poor experience I'd find another company and it pains me to say it because I had high hopes.
Sorry, there was a problem. Please try again later.Hey there. Thank you for your great question! What we could do is set up a free site survey to take a look at the 2x4s and see what can be done. If all else fails, we can refund the money for the wire running and just try concealing with a cord cover kit. Either way, we'd be happy to help out! To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.
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