Questions & Answers

Q: Questionhi, will best but install a tv mount that is not purchased from best buy ? thanks

Asked 5 years ago by Anonymous.

• A:Answer Yes, they certainly will.

  Answered 3 years ago by user752573

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Q: QuestionWhat is the difference between Premium TV Mounting and Basic TV Mounting service? Is it because Premium includes in wall wire concealment?

Asked 5 years ago by Hscott.

This question was asked about the related product: TV Setup & Mounting, 55” or Smaller

• A:Answer Call geek squad and they will discuss your issue with them

  Answered 3 years ago by raydog

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Q: QuestionDoes the geek square provide the installation gables when they install your new tv

Asked 5 years ago by History339.

This question was asked about the related product: Basic TV Mounting - 56" and Larger

• A:Answer Not sure if they do. Call and check

  Answered 3 years ago by raydog

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Q: QuestionWe need our 65" sony tv mounted on a wall about 9' up. Does the geek squad install at that height?

Asked 5 years ago by elena.

This question was asked about the related product: Basic TV Mounting - 56" and Larger

• A:Answer Call geek squad and ask them

  Answered 3 years ago by raydog

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Q: QuestionWill this be able to hold the LG C1 77" ?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Basic TV Mounting - 56" and Larger

• A:Answer ???

  Answered 3 years ago by raydog

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Q: Questioncan you assist with training on how to use a smart tv?

Asked 5 years ago by mimi.

• A:Answer I’m just learning.

  Answered 3 years ago by Marcus

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Q: QuestionWhat TV mount is required for a Sony XR55A90J mounted to a single stud?

Asked 5 years ago by Calvin.

This question was asked about the related product: TV Setup & Mounting, 55” or Smaller

• A:Answer First measure how wide your stud is with a stud finder. Then shop online for an approximate mount that will not exceed measurements nd is within. You will need at least four screws for a strong attachment

  Answered 3 years ago by GreatDeal

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Q: QuestionCan the price cover removal from my current residence to where I am moving if under 15 miles? Thank You.

Asked 5 years ago by Relocation.

• A:Answer Yes

  Answered 3 years ago by PaulA

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Q: QuestionIf I get tv delivery and all the hardware and purchase geek squad premium mounting at 199.00 when will they hook up? At delivery 9r a different date and if different day, when?

Asked 5 years ago by Nick.

• A:Answer Yes. The mounted and setup my 85” TV.

  Answered 3 years ago by SmittyVerified Purchase

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Q: QuestionIs it possible to get a discount if I buy more than one TV?

Asked 5 years ago by Bill.

This question was asked about the related product: Basic TV Mounting - 56" and Larger

• A:Answer A discount to a tv or installation? Most likely not but dependingon who you talk to. Its a retail store not a yard sale.

  Answered 3 years ago by GreatDeal

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Q: QuestionCan you install the 82" tv I purchased from Best Buy if the wall studs are not the standard 16" on center?

Asked 5 years ago by Dan.

This question was asked about the related product: Basic TV Mounting - 56" and Larger

• A:Answer You can as long as you have another stud to mount with

  Answered 3 years ago by GreatDeal

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Q: QuestionCan you mount a 65 inch tv on a brick wall over a fireplace

Asked 5 years ago by TVWatcher.

• A:Answer Yes

  Answered 3 years ago by Boom

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Q: QuestionJust purchased a 65 inch Vizio I was wanting to know if they would mount it above a fireplace?

Asked 5 years ago by Lew.

• A:Answer They did mount my 55 inch TV above my fireplace with no problem.

  Answered 3 years ago by Janlshop

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Q: QuestionIs primum mounting plan which I purchase for $199.99along with a new 75inch Sony tv cover mounting to my bricks. Wall Thank you

Asked 5 years ago by Fred.

• A:Answer Yes

  Answered 3 years ago by GuyHVerified Purchase

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Q: QuestionDo I have to repay for this service if the Television mounted needs to come down so that the Television can be serviced?

Asked 5 years ago by NWarner.

• A:Answer I don’t believe so as long as you’re a total tech member.

  Answered 3 years ago by ToddBarksVerified Purchase

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Q: QuestionIf your tv has the stand on already will they take it off for the tv to be mounted..thanks

Asked 5 years ago by Karr.

• A:Answer Absolutely

  Answered 3 years ago by ToddBarksVerified Purchase

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Q: QuestionI am moving to Portland Maine and will purchase a new TV from y'all and need it placed on a wall mount. Can you do the complete delivery and installation?

Asked 5 years ago by mainekid.

This question was asked about the related product: Basic TV Mounting - 56" and Larger

• A:Answer The Geek Squad delivered and mounted an 85 inch tv to my house on a Sunday afternoon,

  Answered 3 years ago by Elajen

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Q: QuestionWhat do you do if there is a problem with installation? What happens if techs use incorrect equipment? Sloppy job? What do consumers do if the work looks like an inexperienced person off the street decided to mount a TV for the first time? PLEASE HELP!!!

Asked 5 years ago by KD.

• A:Answer I’ll call the store and ask to speak with the manager.

  Answered 3 years ago by MariaRVerified Purchase

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Q: QuestionI purchased my flat screen from Best Buy in 2013. I am moving on July 3rd. In my new lease, they insist on mounting the holder but will not install/hang the television. Is this a service that you offer? Please let me know. Cost?

Asked 5 years ago by Son.

• A:Answer $50, on top of the $200 you've already paid...

  Answered 3 years ago by JoanN

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