“I bought these as a gift for Christmas 2017. It hasn’t even been a full 5 months since the person used them and they are having huge technical issues. Is there a way they can be replaced or fixed and if so, how?”
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Yes, they have a year warranty through Apple. The same thing happened with mine and they have replaced them both times as long as it's within the year. I typed a link, so try there. But calling them is way faster and they ship it out faster, it's been my experience. https://www.apple.com/legal/warranty/
Sorry, there was a problem. Please try again later.Good luck. They used to have a return policy that was adaptive to situations. However they got screwed so many times by scammers, they just can’t bend. Top corporate decision.
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