Questions & Answers

Q: QuestionIf I order these and pay 30 up front do they go ahead and send them to you before they are paid in full?

Asked 3 years ago by Lurch.

• A:Answer I wouldn't think so.

  Answered 3 years ago by Chris

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Q: QuestionWhat is the range that you can be away from your phone and still hear music?

Asked 4 years ago by mommaC.

• A:Answer About 50 -75 ft is what i got

  Answered 4 years ago by AwesomeVerified Purchase

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Q: QuestionCan I use these for a iPhone XS

Asked 4 years ago by Anonymous.

• A:Answer Yes, it’s really easy to use with your iPhone, just measure they are charge. The picture it’s from my iPhone X Max

  Answered 4 years ago by IamTheNumber4

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Q: QuestionHi there! I was just wondering why these earphones might be on sale if you could disclose that? Was it used as a display or returned by another customer? Thank you!

Asked 4 years ago by Hikari.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Cloud Pink

• A:Answer Ordered the olive colors ones, had refurbished on the box, but were practically brand new

  Answered 4 years ago by GwalaMan

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Q: QuestionIf I buy one would it have scratches since it was already used or damaged by marks and spots

Asked 5 years ago by Anonymous.

• A:Answer Nope comes in all original packaging

  Answered 5 years ago by Nick

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Q: QuestionDo these come with NEW ear shields (the little rubber things) or am I sticking something in my ears that have BEEN in someone’s nasty waxy ears?

Asked 5 years ago by Lwyatt.

• A:Answer Yes. All the accessories are new.

  Answered 5 years ago by Lovely

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Q: QuestionCan use it with samsung phone? :)

Asked 5 years ago by Kitty.

This question was asked about the related product: Beats - Geek Squad Certified Refurbished Powerbeats Pro Totally Wireless Earphones - Ivory

• A:Answer Yes, it can be used with Samsung phones.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWill there be any warranty?

Asked 5 years ago by Bruzza.

• A:Answer Yes, there is a warranty.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhen are these back in stock I am very interested?

Asked 5 years ago by Santiago.

• A:Answer They still have it in stock and even shipper . I paid 119and guess what? One week after they came out at 89 something dollars But still I think I got a good deal .

  Answered 5 years ago by Angelv1550

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Q: QuestionWhat included when I buy this Dre beats test I’ll have box and charger accessories. It is in good condition.?

Asked 6 years ago by Gina.

• A:Answer Yes it was very good condition. Charging case & ear phone are in very could condition. There is only one size ear buds.

  Answered 6 years ago by Wieckg01

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Q: QuestionAre they noise canceling?

Asked 3 months ago by Joe23.

• A:Answer No

  Answered 1 month ago by BRAYANP

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Q: QuestionDo they have warranty

Asked 5 months ago by John.

• A:Answer No. Can I still able to get one since I bought on-line I didn't see was offered.

  Answered 5 months ago by f2752Verified Purchase

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Q: QuestionHow do you answer a call?

Asked 5 months ago by Anonymous.

• A:Answer press the button on the front of ear bud. or set up voice so it will read in your ear who is calling and ask if you would like to answer

  Answered 1 week ago by KristinBVerified Purchase

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Q: QuestionCan you pair these to android phone?

Asked 6 months ago by Will.

• A:Answer Yes, easy connectivity to androids

  Answered 5 months ago by user648118Verified Purchase

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Q: QuestionAre they noise canceling? And do they have spacial audio?

Asked 8 months ago by Monet.

• A:Answer Had a few different modes through the app. Nose cancelling is one of the modes

  Answered 7 months ago by StephenH444

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Q: QuestionCan I trade my old beats ear buds

Asked 11 months ago by Anonymous.

Q: Questionhello this Beats have the same sound quality and are louder than the originals or they have a little different sound quality

Asked 1 year ago by Leo.

Q: QuestionHello. What type of charger adapter do you need to charge these earphones?

Asked 1 year ago by Anonymous.

• A:Answer Apple charger

  Answered 1 year ago by CarmenOVerified Purchase

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Q: QuestionWill this case charge my other Powerbeats Pro head set, I lost my case.

Asked 1 year ago by VG.

• A:Answer Yes !!!!

  Answered 1 year ago by PauliustomasL

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