Questions & Answers

Q: QuestionI know this may sound dumb but does this have a mic so I can answer calls and talk while driving and is it noise cancelling

Asked 7 years ago by Pam.

• A:Answer Yes, they will have a microphone but are not noise canceling.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionThese headphones power off automatically whenever they sense any moisture. Multiple times, fully charged. Am I seriously not suppose to wear them while working out and breaking a sweat? That is literally their only value. Major letdown.

Asked 7 years ago by Dave.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Powerbeats 3 Wireless Earphones are sweat and water resistant and recommended for working out. Please review this resource to learn more: https://www.beatsbydre.com/earphones/powerbeats3-wireless Sometimes a product update or reset can help. To update your Beats product, please use the Beats Updater to get the latest firmware: http://your.beatsbydre.com/#/download?locale=en-US Please review this resource to reset your Powerbeats 3 Wireless Earphones: https://www.beatsbydre.com/support/how-to/beats-reset-earphones If you’ve tried all troubleshooting options and still need help, please contact Apple Support to see if your product is eligible for service or repair. Beats and Apple offer a limited one-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Support page for information on Apple and Beats products & Service and Warranty information: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007 Or contact Support to find out if your product is eligible for service or repair: https://getsupport.apple.com/?caller=bbd&PFC=PFC6007

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionDo they come with warranty?

Asked 7 years ago by RAYZOR413.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Beats and Apple offer a limited one-year manufacturers warranty. Other retailers may offer their own separate warranties or protection plans (check with the individual retailers for their terms and details). Please visit our Service and Warranty page for information on Apple and Beats products: https://www.apple.com/legal/warranty/products/accessory-warranty-english.html We recommend that you register your new Beats by Dr. Dre product. You can find out how here: https://www.beatsbydre.com/register

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionCan not get thos to take to my lg boost

Asked 7 years ago by Shy.

• A:Answer Beats are made to work with most devices, including iOS and Android. Functionality may vary by product. Please review this resource for product compatibility: https://www.beatsbydre.com/support/info/product-compatibility

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionWhat is warranty card

Asked 7 years ago by Anonymous.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer A card that comes with all electronics, that almost everyone throws to the side, never fills out and turns in.

  Answered 6 years ago by DyfaVerified Purchase

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Q: QuestionDo these work with Fitbit?

Asked 7 years ago by Traec88.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Beats are made to work with most devices, including iOS and Android. Functionality may vary by product. Please review this resource for product compatibility: https://www.beatsbydre.com/support/info/product-compatibility

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionI did not get any apple music subscription code in the box. How to get that?

Asked 7 years ago by Harry.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Please review this resource to learn more about Apple Music: https://www.apple.com/apple-music/

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionCan it work with my android phone

Asked 7 years ago by Anonymous.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer It should

  Answered 7 years ago by RoyceVerified Purchase

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Q: QuestionThis will work with Fitbit versa?

Asked 7 years ago by Runnergirl.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Siren Red

• A:Answer yes

  Answered 6 years ago by SamuVerified Purchase

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Q: QuestionWill the Beats connect to my iPhone (Pandora) and my iPad at the same time?

Asked 7 years ago by Monika.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Shock Yellow

• A:Answer No, one device at a time

  Answered 7 years ago by HP3830Verified Purchase

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Q: QuestionIs this sweat proof

Asked 7 years ago by Tonynouv28.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Powerbeats 3 Wireless Earphones are not sweat "proof." They are sweat and water resistant. They have an ipx4 rating. Learn more here: https://www.beatsbydre.com/earphones/powerbeats3-wireless

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionCan these work with my Samsung galaxy 6 phone

Asked 7 years ago by Mauro.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Beats are made to work with most devices. However, functionality may vary by product. Please review this resource for product compatibility: https://www.beatsbydre.com/support/info/product-compatibility

  Answered 7 years ago by Beats by Dr. Dre ?

  
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Q: QuestionWhere do I find the 3 months of free music code at?

Asked 7 years ago by Jorge.

This question was asked about the related product: Powerbeats³ Wireless Earphones - Defiant Black-Red (The Beats Decade Collection)

• A:Answer It’ll come out on the receipt bro, just follow the link. It won’t work if you’ve had a free trial before though

  Answered 6 years ago by Josh

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Q: QuestionHow well do these cancel out noise in a noisy gym?

Asked 7 years ago by alsully4.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Really well I’d say, I wear them in the gym and hear only my music, and even have to take them out to hear someone talking to me.

  Answered 7 years ago by BrittVerified Purchase

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Q: QuestionWill these work with Android?

Asked 7 years ago by Android.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Shock Yellow

• A:Answer I've been using with my android, Note 9. Works great! Sounds good.

  Answered 7 years ago by RafaVerified Purchase

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Q: QuestionAre they noise cancelling?

Asked 7 years ago by Fastrack.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Yes noise canceling

  Answered 7 years ago by HappyVerified Purchase

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Q: QuestionIs there warranty on powerbeats3 headphones if lost or broken, if so what is it? Thanks

Asked 7 years ago by K.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer Only if broken

  Answered 7 years ago by HappyVerified Purchase

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Q: QuestionHow do you answer the phone call?

Asked 7 years ago by Mayh3m50.

This question was asked about the related product: Beats - Powerbeats3 Wireless Earphones - Neighborhood Collection - Turf Green

• A:Answer It has a button on the side, press and it will answer the call.

  Answered 7 years ago by AC29Verified Purchase

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Q: Questionhow long do you charge headphones?

Asked 7 years ago by butch.

This question was asked about the related product: Beats - Powerbeats³ Wireless - Black

• A:Answer It only takes about an hour to fully charge or you can do a quick charge and get an hours worth of use

  Answered 7 years ago by JessAnneVerified Purchase

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