A:AnswerIf you purchased the extended warranty through best buy you can otherwise best buy has a 60 return/exchange policy after that the manufacturer warranty will come into play and you will have to contact the manufacturer about a replacement.
Hope this helps.
A:AnswerProbably the same reason my begin to fail after 3 months. Sweat! Not sure if you use them for working out, but that was the primary reason for me purchasing these and that's exactly what happened.
A:AnswerBB seems to have lots of the black colored ones, less of the other colors. My store was very helpful in locating some white ones and getting them into my hands. Recommend ask your store for assistance.