1-2 of 2 Answers
Maybe a short in the headphones. I’d have them checked at the Apple store or report it to Best Buy if you have geek squad coverage.
Sorry, there was a problem. Please try again later.Sounds like a bad connection- may be due to damage or may be a manufacturer defect. Here is a link to the warranty/repair page: https://www.beatsbydre.com/support/service-warranty
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