“Two monitors plugged into the dock (1 Display Port and 1 HDMI), the display port resolution is at 1920X1080, however hdmi monitor is capped at 1440X900. When this monitor is plugged directly into my laptop, i can get 1920X1080. Advice?”
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Hi, The maximum monitor resolutions supported by the dock is based on number of displays attached and used at the same time, as well as the computer's power. Here is the supported dual display resolution of the dock: • For Windows (Single and Dual Display Setup) > HDMI: 3840 x 2160 at 30 Hz > DisplayPort: 3840 x 2160 at 30 Hz • For Windows (Tri-Display Setup) > HDMI: 1280 x 720 at 60 Hz > DisplayPort: 1280 x 720 at 60 Hz • For MacOS (Single and Dual Display Setup) > HDMI: 3840 x 2160 at 30 Hz > DisplayPort: 3840 x 2160 at 30 Hz • For MacOS (Tri-Display Display Setup) > HDMI: 1920 x 1080 at 60 Hz > DisplayPort: 1920 x 1080 at 60 Hz You may also call our phone support team for advanced troubleshooting and hotlines are listed here: https://www.belkin.com/us/support-article?articleNum=55022.
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