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I'm answering my own question because I figured it out. It doesn't say anything about this in the directions, but it's functions depend on the top door being closed. If the top door is opened it will NOT automatically turn off after 2 hours which, in my opinion, is a fire hazard. So now, when it is done brewing, I will take the coffee basket out to throw away the grounds and rinse it, close the top door, then lay the basket on top of the unit to dry. As long as the top door is closed, it should turn off after 2 hours whether or not the basket is installed in it. When brewing coffee using the Kcup adapter it blinks to let you know it completed brewing. You MUST press a button to turn off the blinking lights while the door is closed AND the Kcup adapter is in it. If the door is open, or if you take out the Kcup adapter and close the door, pressing a button will not turn off the blinking lights. So when it is done brewing and the lights are blinking, press the Kcup button first to turn off the lights, THEN you can take out the Kcup and rinse the adapter. I really hope this helps people because it really annoyed the heck out of me. To the people working at Bella, please update the directions and please update the machine so that it turns off automatically after 2 hours wether the top door is open or closed. Many people like to leave the door open to air dry. I'll leave this in a review as well so it hopefully reaches more people.
Sorry, there was a problem. Please try again later.If you don't want to wait for the 2 hour auto cycle to shut off, their support told me to just unplug it.
Sorry, there was a problem. Please try again later.Hello, Thank you for reaching out On the side of the unit Thank You bella customer service
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