“After 10 months of working properly, the antenna is no longer connecting to any channels as of a few days ago. I can pull up the menu but when selecting channel, the screen stays black rather than a temp black screen before connecting.”
Answer This Question
1-3 of 3 Answers
Look for a break in the Coax cable. Try attaching a different antenna; if that antenna also can not get any stations, then the problem is most likely your TV, TV tuner, or Tuner software.
Sorry, there was a problem. Please try again later.Hi Dennesey! Thank you very much for reaching out to us. For proper troubleshooting assistance, please call us at 1-888-237-8289. JC | BestBuy Essentials https://www.bestbuy.com/site/best-buy-essentials-thin-indoor-hdtv-antenna-35-mile-range-black-white/6454218.p?skuId=6454218
Sorry, there was a problem. Please try again later.The cord could have damage or something internal could have got damaged while being moved or just burnt out. Sounds like you need a new cheap antenna. That's why I got this antenna and it seems to work just as good as the last one. Some last for years and some maybe only 10 months. Maybe the worker assembling it the night before had a hangover or something was damaged in assembly. Who's to know?
Sorry, there was a problem. Please try again later.