“I bought this for my father for Easter. He loved it…until they upgraded their internet to 5G, not it doesn’t work! A free update should be offered. We’ve searched online for an answer, without any resolution.We’re pretty upset.😠”
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Hello Jessie! Thank you for your message. I'm sorry to hear that your father is unable to enjoy his Bird Buddy anymore. The good news is that this issue can be resolved by adjusting some settings in your router. Our agents are available to guide you through the process. Please open a ticket here: https://support.mybirdbuddy.com/hc/en-us/requests/new
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