Why don't the salesmen tell you that you need the Bosch special box to connect your dishwasher? I was delivered a new Bosch yesterday and couldn't be connected because we didn't have the proper box. null

Question

Inky · Accepted Answer

To know, you would have to pull out the old one and see what is behind the dishwasher. i would suspect if your house is more than 10 years old or if you have a pretty old dishwasher, then the adapter kit is needed. many newer dishwashers now have a regular plug. so yes, the salesman could have suggested you might need the kit. i would share that feedback with the salesperson. i am guessing a young BB employee might not know or have ever pulled one out to install!

Answered by Inky 5 years ago

Dave · Answer

My salesman also did not tell me, but I figured it out before the dishwasher was delivered and bought it separately. I thought that if not needed, I would just return. Actually, reading your question before delivery was one of the things that made me make the purchase.

Answered by Dave 4 years ago

Verified Purchase

Jmelson · Answer

You don't need a special box you just need a dedicated outlet. This is just a junction box that you tie the loose power wires into. The long term better solution would be to have a dedicated 110 outlet installed instead of this.

Answered by Jmelson 4 years ago

RegGuy · Answer

I’m not sure why they don’t clarify this. It seems most dishwashers are sold with the expectation that they will most likely be plugged into an outlet instead of hardwired to their own circuit.

ResearchQueen · Answer

I know same thing would have happened to me had I not watched a you tube video on installation. I told my salesperson they should have that listed this part as required if your current dishwasher is hardwired. Real epic fail to disclose important information.

Answered by ResearchQueen 4 years ago

Grandmato7 · Answer

Actually the connector was on the order. They didn't put it on the truck. The salesperson was one of the appliance people with the company that provides appliances to BB. Our experience was so awful with BB over this purchase that I would never buy anything from BB unless it was the only place to buy. I would recommend going to a local appliance that has their own installers and buy the appliance. The local appliance companies match the big box stores and they are a lot better to work with.

Answered by Grandmato7 4 years ago

mandygirl · Answer

I think you should always look at the suggested parts when you place your order. I did and was glad I bought the suggested junction box. My plumber thanked me also.

BlackBeard · Answer

Because it's not required. The dishwasher come with a standard power cord that plugs into a standard power outlet. If your old dishwasher was "hard wired" just add an outlet on the end of your existing wire. It's not Bosch's fault that your previous electrician didn't give you an outlet. This box is a convivence. It's not a a necessity. Everything you need is already in the box with the dishwasher.

Answered by BlackBeard 4 years ago

Hops · Answer

It was included in my online order

VaJim · Answer

We needed one as well and didn't order one with the machine. Now we're running all over town trying to find one. There is a open wall outlet under the sink. It's tied to the garbage disposal. The cord that comes with the machine probably would not reach anyway.

Answered by VaJim 4 years ago

EasyEddieG · Answer

Your salesperson should have told you to get this.

Cw1293 · Answer

Must have been a poor sales person mine was included with purchase.

islandkid · Answer

We were told by the salesman at the time of purchase that we also needed this plug.

RealLifePhotos · Answer

Your question in easily answered: the sales people don't know their product and frankly, if you had an installer come to the house to install the unit they should have told you also.

RickGolf · Answer

Same crap happened to me at the store. Guess the salesman are not very good at understanding their products. there should be something in the software identifying this part is required.

“Why don't the salesmen tell you that you need the Bosch special box to connect your dishwasher? I was delivered a new Bosch yesterday and couldn't be connected because we didn't have the proper box.”

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