“Right ear bud totally stopped working, even the light. This is the second pair it's happened on in one day. Resetting does not work becase the right bud won't talk to the charging case. What's going on?”

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• We're very sorry to hear this. Please reach out to Bose support directly and we will have this resolved for you.

  Answered by Bose Support 3 years ago

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• Had the same problem Bose was no help won’t stand behind their products.

  Answered by Unhappy 3 years ago

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