“I received a replacement of this model due to microphone fading behavior, but the same problem is still occurring. I’ve also seen multiple users online reporting similar microphone behavior. could you please confirm whether this is a known issue?”
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At this time, there are not any widespread reports of microphone issues with this model. For tips on optimizing microphone performance, we’ve created an online support guide with adjustments and troubleshooting steps. You can check it out here: https://bose.life/4rxXOj2
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