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You need to sync up your remote. I had no problems following the instructions.
Sorry, there was a problem. Please try again later.Hello. Thank you for your question. For the best assistance with the remote to your Solo 5 TV sound system, we encourage you to reach out to our Bose technical support team https://bose.life/2xseVx1. We hope you have a great day! Ashley - Bose Support
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