“Bose color link doesn't hold a charge I received this as a gift last year and it doesn't hold a charge. I have only used it a handful of times so I do not believe I burned out the battery. I mean how can you burn out a battery using it less than 10 times. At first I thought I had forgot to turn it off or it accidentally turned on in my luggage. But the last two times I have charged it a few hours and used for maybe 1-2 hours, turned it off. And the next day it was dead and wouldn't turn on until connected to battery source to recharge. What type of warranty is there? It was bought at best buy with a silver rewards members number.”
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I had that problem a lot. I went through 4 speakers in a year. I was able to keep returning because I had a 2 year warranty plan on it through best buy. I recently just two days ago finally exchanged it for something else's. I just bought a UE boom and you can go and check out my review on that. I talked to Bose plenty of times on that issue and they could never fix it. The one thing you might try is a reset which is holding the mute button down for 10 seconds until all lights shut off. If that doesn't work Bose might make you send it in but for a charge to get fixed. I'm not sure what Best buy can do if you don't have a warranty. All I can say is sell it on eBay or something and get your money and you might want to try the UE Boom. Again check out my review, is a lot better. Good luck!
Sorry, there was a problem. Please try again later.If it was purchased with Geek Squad Protection, then there is a 2 year protection on the device for problems such as this. However if it was not, the there is a 1 year warranty for defects through bose directly.
Sorry, there was a problem. Please try again later.You might have a Battery problem, I use mine three or four hours at a time and may only charge it a couple times a week
Sorry, there was a problem. Please try again later.Our Bose Bluetooth sound system came with a charger. Maybe your charger was not included or taken out of the box by accident. Maybe an open box item?
Sorry, there was a problem. Please try again later.Charge your speaker until light stops flashing. Use your speaker until you drain the battery completely. Recharge it fully again. The battery may have a memory so try this trick.
Sorry, there was a problem. Please try again later.Hi there. It sounds like the battery might be going into a protect mode between charges. It definitely should not be doing that. One thing that may help is to update the software on the SoundLink Color here - http://bit.ly/1SWeTMx If that does not work, the system has a one-year warranty from Bose and we can help you with that. Please call us at 800-380-4831. We are available Monday though Friday from 8:30am to 9pm EST and Saturday 9am to 7pm EST.
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