“I have problem on the battery. It's constantly draining even i did not use. I use the speaker only less than 6 hours. Why is that ?”
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Hello Zayn, thanks for reaching out. Your speaker has an auto-off feature that will turn the speaker off after 30 minutes of no sound or interaction, if these settings have been changed it could be draining your battery. If this is not the case a simple product reset should fix this issue. To do this please unplug the speaker from power, then turn it on using battery power, once that is complete, press and hold the Multi-function (•○•) button for 10 seconds until the product lights glow, then release the button. If you need any further assistance please call our customer support team and they would be more than happy to help!
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