“Is there any fix for when the charging case stops functioning properly? Returning earbuds to case is not disconnecting them from my phone and not initiating charging unless the case itself is fully charged *and* connected to power.”

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• Make sure there’s no debris that’s causing the earbuds and case not to connect

  Answered by Tina 6 years ago

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• Hi Pythonplatpus, than you for your questions. If you are experiencing issues with your product, I would encourage you to reach out to your local Technical Support Team.

  Answered by Bose Support 6 years ago

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