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Have you tried reaching out to one of our Support Lines? We'd need a bit more information about what's going on, but we will definitely be able to help you : https://www.bose.com/en_us/contact_us.html Rae - Bose Support
Sorry, there was a problem. Please try again later.My TrueSound Apple compatible earbud controls work with my Ipod Touch, Nano. and IPhone 4. They work like my Apple earbuds. The controls do not work with Android phones.
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