“i got my headphones wet in rain. Are they covered under warranty. Both earpiece are working but sound is coming really low”

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• I would definitely call Bose and ask. They have great customer service! They may ask you for proof of purchase and serial number. As far as warranty, most company's want you to register your product before they can replace or service your product.

  Answered by Troy 8 years ago

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• Hello, the SoundTrue Ultra headphones are water and sweat resistant, if you are experiencing poor audio please contact us at 800-367-4008. We are available to help Mon-Fri from 9am-9pm EST. Have a great day!

  Answered by Bose Support 8 years ago

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