Questions & Answers

Q: QuestionIs there a carrying case included?

• A:Answer Yes, these earbuds come with a carrying case.

Q: QuestionWhat is the battery life?

• A:Answer The battery life is 7 hours.

Q: QuestionDo the earbuds have active noise cancellation?

• A:Answer The Bose Ultra Open-Ear True Wireless Open Earbuds do not have active noise cancellation.

Q: QuestionHow long does it take to fully charge the earbuds?

• A:Answer The earbuds have a battery charge time of 1 hour.

Q: QuestionI'm considering purchasing the Bose Ultra; what is the sound clarity while taking a call since it's open earbuds?

Asked 2 years ago by Shorty.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer Horrible

  Answered 2 years ago by Sky01

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Q: QuestionAre this waterproof? Noise cancellation?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer The Ultra Open Earbuds do not have noise cancellation, due to their open-ear design. The earbuds have a water resistance rating of IPX4, meaning they can withstand splashes of water. The charging case is rated at IPX1, meaning it is only protected against vertically falling water drops.

  Answered 2 years ago by Bose Support

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Q: QuestionI have the original open air bose. They are over the ear and great but after too long you do feel a bit of discomfort.. how is it after wearing 1 2 3 4 hrs? Does it feel a bit heavier after awhile

Asked 2 years ago by Boser.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer I had 2 weeks to return them, so i wore them for 3 days straight, except when i slept. Played tennis, walked and tried to shake them off, but they stayed on and ddidnt feel any discomfort.

  Answered 2 years ago by Rick

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Q: QuestionAre these worth the hefty price tag?

Asked 2 years ago by 4twenty.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer Only you can answer that. If you like Bose sound quality these will not disappoint. The open experience is a bit different but I find it to be fine. Comfort is superb. So for me, yes.

  Answered 2 years ago by Urosmith

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Q: QuestionCan these be used individually?

Asked 2 years ago by Billy.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer Yes, they can and even better- both buds have the physical button so you can pause/play from either bud. If you use them like this you kind of give up being able to control the volume level using the buds and one bud increases the volume while the other bud decreases the volume, but that’s kind of a minor annoyance IMO.

  Answered 2 years ago by DarkwindVerified Purchase

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Q: QuestionI always have issues wearing earphones - I have a very small ear canal so they keep popping out (came very close to loosing them on airplanes actually) so I'm considered these ones since they "hug" the ears. Do they ever fall out? That's my concern.

Asked 8 months ago by Feistysam.

• A:Answer Great question! The Bose Ultra Open Earbuds are designed specifically for people who dislike the feeling of traditional in-ear buds or have smaller ear canals. Instead of sitting inside your ear canal, they rest gently on the outside and “hug” your ear with a secure open-ear design. Bose Ultra Open Earbuds use a flexible ear cuff that wraps around the ear for stability. They’re built for active use, so they stay in place during workouts, walking, and even while traveling. Many users with small ear canals find them much more comfortable and secure compared to traditional earbuds. We’re grateful you chose Bose.

  Answered 8 months ago by Bose Support

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Q: QuestionCan other people hear what you’re listening to?

Asked 2 years ago by Von.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer At most listening levels, people around you won't hear anything. At excessive volumes, others may hear that something is playing from your earbuds, but they won't be able to hear any detail without getting very close.

  Answered 2 years ago by Bose Support

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Q: QuestionCan I test them at best buy?

Asked 11 months ago by Anonymous.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer Yes, you can test the earbuds at Best Buy, but availability depends on the specific store and model. Some locations have display units and listening stations for headphones, while others may not. To fully experience the QuietComfort Ultra earbuds, we recommend taking advantage of our 90-day risk-free trial. Simply visit our website at http://bose.life/4lEydlA to learn more and get started. Jelyn - Bose Customer Support

  Answered 11 months ago by Bose Support

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Q: QuestionCan I pair it with my phone and take calls from it?

Asked 1 year ago by Nana.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer Yes , but when you answer you should use the button on the ear piece. If you don’t the phone will kick it over to the phone speaker

  Answered 1 year ago by MarkRVerified Purchase

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Q: QuestionDoes a charger come with a refurbished pair?

Asked 1 year ago by Regbud.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer The Ultra Open Earbuds are delivered with a charging case when purchased from Bose. If purchasing from a third party, please speak to their customer service team to ask which accessories will be provided, but the charging case should be included.

  Answered 1 year ago by Bose Support

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Q: QuestionCan I use these earbuds sleeping?

Asked 2 years ago by Bob.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer I couldn't see why not, took a wonderful nap while listening to zen music. Totally immersive experience

  Answered 2 years ago by LizM

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Q: QuestionAre these certified for Microsoft Teams

Asked 2 years ago by Workdeal.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer yes

  Answered 5 months ago by SimaVerified Purchase

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Q: QuestionIs the Bluetooth compatible to a smart tv?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer Yes, the earbuds connect via Bluetooth.

  Answered 2 years ago by Bose Support

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Q: QuestionDo these work with daith piercings? I had horrible migraines and the piercings helped, but earbuds just aren't comfortable. But the headphones I have start giving me a pressure headache.. where do these sit in the ear?

Asked 2 years ago by Mommabear.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke

• A:Answer Hi. The earbuds wrap around your ears instead of fitting inside them, they’re incredibly comfortable and super stable.

  Answered 2 years ago by Bose Support

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Q: QuestionAre the ear clips adjustable? I have an inexpensive pair of clip, open-air ear buds & they won't stay on. In-ear buds fall out, too. I thought clip-on would solve my problem, but the pair I have doesn't. Is this pair of Bose the answer?

Asked 2 years ago by BLB62z.

This question was asked about the related product: Bose - Ultra Open-Ear True Wireless Open Earbuds - Black

• A:Answer So the correct answer is that they do technically adjust as the back portion of the earbud is flexible. This feature allows it to wrap around all different ear types. With the way it cups into the ear and the barrel at the back grabs the ear with the correct amount of pressure. I wear them all day and end up forgetting i have them in.

  Answered 2 years ago by Anonymous

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