“I haven’t been able to use the treadmill 10. Just display JRNY with serial numbers on red letters. What could be the problem?”
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1-6 of 6 Answers
They pushed out an update that has basically bricked your treadmill like mine. Nothing you can do other than wait for a new update or return it to the store.
Sorry, there was a problem. Please try again later.Hi! Great question! We would recommend reaching out to our Customer Care: (800) 605-3369 Monday-Friday: 6 a.m.–5 p.m. PST / Saturdays & Sundays: Closed. Thanks! - Nautilus Team
Sorry, there was a problem. Please try again later.Same issue here. The tablet takes an auto update and bricks itself. Treadmill is worthless afterwards and support denies issues. It is happening to many other people. My advice, return it to the store. That’s what Bowflex told me to do.
Sorry, there was a problem. Please try again later.Hi! We appreciate you and your feedback! We apologize for the inconveniences you have experienced with your Bowflex Treadmill 10 and would to help resolve any issues. Please contact our Nautilus Customer Care department at (800) 605-3369, Monday-Friday, 6 AM to 5 PM PST for more assistance. Thanks! - Bowflex Team
Sorry, there was a problem. Please try again later.I have something similar, I get an error saying serial number doesn't match. completely bricked. Bought from Bowflex directly, they sent a base console. Didn't fix. Now they are sending a new touchscreen... been waiting almost two months.
Sorry, there was a problem. Please try again later.The treadmill will not work unless the software works.
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