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Hi Randy, we are very sorry to hear you are experiencing this error code with your MultiServe Coffee Maker. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with a friendly associate who will be happy to troubleshoot this issue with you. Please feel free to give us a call at 1-888-977-3578 Mon-Fri between the hours of 9:00 am - 8:00 pm est. or reach out to us via our website www.braunhousehold.com Thank you.
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