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Make sure the printer and computer are using the same internet connection. Redo the setup steps.
Sorry, there was a problem. Please try again later.I see you are inquiring about the "Printer in error state" message your getting and I would like to help. I ask that you please use the following link to reach out to our customer support team so we can assist you. You can also call us at 1-877-BROTHER (877-276-8437) Available Monday -Friday 9AM – 9PM EST. Brother does offer FREE support for the life of this machine: https://www.brother-usa.com/brother-support
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