“I have a new Brother HL-L2395-DW. There is a thick black line on one side of every copy. How can I correct this?”

1-4 of 4 Answers

• Might not be the printer. I have a Brother HL-3750OW laser and a Brother J68ODWInk Jet and get the same large black on the right of the page on both. Brother support could not provide an answer.

  Answered by Marv 6 years ago

  Helpful (9)Unhelpful (3)

  Report

  Sorry, there was a problem. Please try again later.

• Must be frustrating. I would try to first print a test copy. If still there, try removing cartridge and reinsert. If no resolution, try place of purchase or Brother site support. Perhaps return if within return policy schedule. Good luck.

  Answered by f35x 7 years ago

  • Verified Purchase
  • 

  Helpful (4)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Take it back and get a new one

  Answered by Busguy 7 years ago

  • Verified Purchase
  • 

  Helpful (4)Unhelpful (2)

  Report

  Sorry, there was a problem. Please try again later.

• Mabe you need to change or clean the drum?

  Answered by mytech 7 years ago

  • Verified Purchase
  • 

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.