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Thanks for taking the time to review your experience with the Brother HLL2405W. We appreciate your feedback. I’m sorry to hear that you are having jamming issues with the Brother HLL2405W. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link: Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/185475 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/185477 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/185489 Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/185751 If you still have difficulties please contact Brother Customer Service at: https://www.brother-usa.com/support/HLL2405W
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