Questions & Answers

Q: QuestionWhat type of documents can this printer produce?

• A:Answer This printer produces clear, crisp, professional-looking black and white documents.

Q: QuestionWhat is the paper tray capacity of this printer?

• A:Answer This printer has a 250-sheet capacity paper tray.

Q: QuestionCan I print from my phone with this printer?

• A:Answer Yes, you can print from your mobile device using the Brother Mobile Connect App.

Q: QuestionDoes this printer offer wireless connectivity?

• A:Answer Yes, this printer offers built-in dual-band wireless connectivity (2.4GHz / 5GHz).

Q: QuestionWhat is the duty cycle of this printer?

• A:Answer The duty cycle for this printer is up to 35,000 pages.

Q: QuestionCan someone explain the required enrollment in a monthly billed Brother Refresh EZ Print Subscription service plan?

Asked 1 year ago by luislast.

• A:Answer The Brother print subscription service plan is not required in order to use the Brother HLL2405W​​​​​​​ machine. The service is optional.

  Answered 1 year ago by Brother

  
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Q: QuestionCan it be connected with a wire?

Asked 1 year ago by peppe.

• A:Answer Yes it can, however it is not included with the printer so you will have to buy it separately. The printer works really well over wifi and I have not had any issues with it disconnecting.

  Answered 1 year ago by JayT

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Q: QuestionCan this make copies?

Asked 5 months ago by Sheri.

• A:Answer Absolutely

  Answered 5 months ago by RichardfromBrooklynVerified Purchase

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Q: QuestionCan I print to this from my iphone without a Wi-Fi network?

Asked 1 year ago by CB.

• A:Answer Yes, the Brother HLL2405W does support wireless printing without a Wi-Fi network. The machine has a feature called Wi-Fi direct which allows you to securely connect your mobile device to your machine without using a wireless router/access point.

  Answered 1 year ago by Brother

  
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Q: QuestionWill this printer work with my MacBook Air (13-inch, 2017) ? If yes, can you send me a link to exactly what wire I need in case I want use that instead of wifi? If I have trouble setting it up, is there a phone number I can call?

Asked 10 months ago by Susan.

• A:Answer Yes, the Brother HLL2405W is MacOS compatible. The machine uses an A?B type USB cable. Brother USA support team is available at: https://www.brother-usa.com/support

  Answered 9 months ago by Brother

  
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Q: QuestionDoes this printer require using an app? Can I print directly using a usb to usb instead of wireless?

Asked 11 months ago by doggydog.

• A:Answer Yes, the Brother HLL2405W is able to print from computer connected via USB Cable. No you do not need an app if printing from computer. Below is a link with the USB cable specifications. Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32410250004/workspaceContext/workspace/processedPrint/Answer/51249

  Answered 11 months ago by Brother

  
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Q: QuestionDoes it come with a cartridge

Asked 1 year ago by Anonymous.

• A:Answer Yes, the Brother HLL2405W comes with toner cartridge. The Brother HLL2405W comes with: Starter Black Toner Cartridge (700 pages‡), DR830 Drum Unit (15,000 pages‡), AC Power Cord, Product Safety Guide, Reference Guide, Warranty Card, Quick Setup Guide.

  Answered 1 year ago by Brother

  
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Q: QuestionCan this printer print envelopes?

Asked 1 year ago by Anonymous.

• A:Answer yes- I haven't but instructions and tray table indicate it can.

  Answered 1 year ago by GaryHVerified Purchase

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Q: Questioncan this print double sided?

Asked 1 year ago by ghost.

• A:Answer The replies are only partially correct. This unit does NOT feature automatic duplex printing (printing on both sides without touching the machine). However, using the manual feed, it is possible to print on both sides of one sheet of paper. For more than one sheet, there is a separate method, which also produces better results. These methods are both described in the instructions for an older model of the machine, so I know they can be done, but I cannot say whether Brother gives the same instructions for the present model. I am sure it can be found somewhere online, however.

  Answered 1 year ago by luislast

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Q: QuestionIs this a good printer if I use it once every 3 ti 6 months?

Asked 4 months ago by Jerry.

• A:Answer Yes, the Brother HLL2405W can be used every 3-6 months. Unlike inkjet printers, laser printers are less susceptible to issues like dried-out ink cartridges when not used for extended periods. While regular use is ideal for any printer, laser printers are designed to handle occasional printing without significant problems.

  Answered 4 months ago by Brother

  
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Q: QuestionWill not start

Asked 1 year ago by Anonymous.

• A:Answer We understand you're experiencing power issues with your Brother HLL2405W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support

  Answered 1 year ago by Brother

  
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Q: QuestionI need a decent laser printer to print images in various sizes. Is this capable of printing good black and white images (on 20# regular paper of course)?

Asked 1 year ago by Brooke.

• A:Answer Yes, the Brother HLL2405W is capable of printing good black and white images on regular printing paper.

  Answered 1 year ago by Brother

  
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Q: QuestionDose the Wi-Fi light supposed to blink on and off all the time my older brother printer had a on and off switch on the side I don't see one on this printer how do I turn it off when I'm not printing it says it's in a deep sleep does that mean it's off

Asked 1 year ago by Anonymous.

• A:Answer Hello! Deep sleep does not mean off. For the HL-L2405W wireless, the power button is above the wifi button. Press & hold the power button until it says 'Shutting Down' to turn it off.

  Answered 10 months ago by pbjt515Verified Purchase

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Q: QuestionDoes Brother have an app I can use on my iphone to send faxes with this printer? I know HP has a smart app that enables you to send faxes from your phone but I would much rather buy a brother.

Asked 1 year ago by CJ.

• A:Answer The Brother HLL2405W does not support faxing. This machine is only for printing.

  Answered 1 year ago by Brother

  
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